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**Transfile Terms of Service and Rules**

**1. Introduction**

Welcome to Transfile. By accessing our service, you agree to these Terms of Service and Rules. If you do not agree to these terms, please refrain from using our service.

**2. Service Description**

Transfile is a secure platform for transferring files between users. We are committed to providing a secure and reliable service, with a focus on data privacy.

**3. Acceptance of Terms**

By using Transfile, you agree to be bound by these Terms of Service and Rules and our Privacy Policy, which are incorporated by reference. You must be of legal age to form a binding contract in your country of residence.

**4. Changes to Terms**

Transfile reserves the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of the Service after changes are posted constitutes your acceptance of those changes.

**5. Acceptable Use**

You agree to use Transfile only for lawful and proper purposes. You agree not to use the Service to:

- Upload any illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable files.

- Upload any copyrighted files without our prior permission.

- Send any files that contain viruses, worms, Trojan horses, or other contaminating or destructive content.

**6. Account Creation and Security**

To access certain features, you will be required to create an account. You are responsible for maintaining the confidentiality of your username and password, and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

**7. Privacy and Data Protection**

Transfile is committed to protecting your personal data in accordance with our Privacy Policy. Transferred files are not stored on our servers beyond the time necessary for the transfer.

**8. Intellectual Property**

The Service and all contents thereof, including text, graphics, logos, buttons, images, audio clips, digital downloads, data compilations, and software, are the property of Transfile or its content suppliers and are protected by copyright and trademark laws.

**9. Limitation of Liability**

Transfile will not be liable for any direct, indirect, incidental, special, consequential or punitive damages that result from the use of, or the inability to use, the Service. We do not warrant that the Service will be uninterrupted, secure, or error-free.

**10. Indemnification**

You agree to indemnify and hold harmless Transfile, its officers, employees, agents and partners, from any claim or demand, including reasonable attorneys' fees, made by any third party due to your use of the Service, your violation of these Terms, or your violation of any law or the rights of a third party.

**11. Termination**

Transfile reserves the right to suspend or terminate your access to the Service at any time, without notice, for any violation of these Terms or for any other reason deemed appropriate by Transfile.

**12. Governing Law and Jurisdiction**

These Terms of Use shall be governed by and construed in accordance with the laws of Burkina Faso, without regard to its conflicts of laws. You agree to the exclusive jurisdiction of the courts of Burkina Faso for any dispute arising out of these Terms.

**13. General Provisions**

If any provision of these Terms is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of the Terms remain in full force and effect.

**14. Contact**

For any questions regarding these Terms of Use, please contact Transfile's general management at the following email: contact@transfile.pro

**Politique de Confidentialité de Transfile**

**1. Introduction**

Chez Transfile, nous prenons au sérieux la confidentialité de vos données. Cette politique de confidentialité décrit comment nous collectons, utilisons, protégeons et partageons vos informations lorsque vous utilisez notre service de transfert de fichiers.

**2. Informations que Nous Collectons**

- **Informations Personnelles :** Lorsque vous créez un compte ou utilisez Transfile, nous pouvons collecter des informations personnelles telles que votre nom, adresse e-mail et informations de contact.

- **Données de Fichier :** Nous ne stockons pas les fichiers transférés. Les fichiers sont chiffrés et uniquement accessibles pour la durée nécessaire au transfert.

- **Données de Navigation :** Nous pouvons collecter des informations sur votre interaction avec notre service, y compris l'adresse IP, le type d'appareil, le navigateur utilisé, et les pages visitées.

**3. Utilisation des Informations**

Nous utilisons les informations collectées pour :

- Fournir et améliorer notre service.

- Communiquer avec vous concernant votre compte ou nos services.

- Assurer la sécurité et la protection de notre plateforme.

- Respecter les obligations légales et réglementaires.

**4. Partage de Vos Informations**

Transfile ne vend pas, ne loue pas et ne divulgue pas vos informations personnelles à des tiers, sauf dans les cas suivants :

- Avec votre consentement.

- Pour se conformer à une obligation légale ou à une demande gouvernementale.

- Pour protéger nos droits, notre confidentialité, notre sécurité ou notre propriété, et ceux de nos utilisateurs et du public.

**5. Protection de Vos Informations**

Nous mettons en œuvre des mesures de sécurité techniques et organisationnelles pour protéger vos informations contre l'accès, l'utilisation ou la divulgation non autorisés. Cela inclut le chiffrement des données en transit et au repos.

**6. Vos Droits**

En fonction de votre lieu de résidence, vous pouvez avoir certains droits concernant vos informations personnelles, y compris le droit d'accéder à vos données, de les corriger, de demander leur suppression, et de vous opposer à leur traitement.

**7. Cookies et Technologies Similaires**

Transfile utilise des cookies et des technologies similaires pour améliorer votre expérience utilisateur et analyser l'utilisation de notre service. Vous pouvez gérer vos préférences en matière de cookies via les paramètres de votre navigateur.

**8. Transferts Internationaux de Données**

Les informations que nous collectons peuvent être transférées et stockées dans des pays autres que votre pays de résidence. Nous nous assurons que de telles transferts sont effectués conformément aux lois applicables en matière de protection des données.

**9. Conservation des Données**

Nous conservons vos informations personnelles aussi longtemps que nécessaire pour fournir notre service, respecter nos obligations légales, résoudre les litiges et appliquer nos accords.

**10. Modifications de cette Politique**

Transfile peut modifier cette politique de confidentialité de temps à autre. Toute modification sera publiée sur cette page avec une date d'entrée en vigueur mise à jour. Nous vous encourageons à consulter régulièrement cette page pour rester informé de tout changement.

**11. Contact**

Si vous avez des questions ou des préoccupations concernant cette politique de confidentialité, veuillez nous contacter à : contact@transfile.pro

**12. Acceptation de cette Politique**

En utilisant Transfile, vous acceptez cette politique de confidentialité. Si vous n'acceptez pas cette politique, veuillez ne pas utiliser notre service transfile

**Transfile User Guide**

**Table of Contents**

1. Introduction

2. Account Creation

3. User Interface

4. File Transfer

- Sending Files

- Receiving Files

5. Managing Security Settings

6. Frequently Asked Questions (FAQ)

7. Technical Support

**1. Introduction**

Welcome to Transfile, your secure file transfer solution. This guide will help you understand how to use our platform to send and receive files securely.

**2. Account Creation**

To start using Transfile, follow these steps to create an account:

- **Step 1:** Go to our website and click "Register".

- **Step 2:** Fill out the registration form with your name, email address and create a secure password.

- **Step 3:** Confirm your registration via the link sent to your email address.

- **Step 4:** Log in to your account with your credentials.

**3. User Interface**

Once logged in, you will access your dashboard:

- **Dashboard:** Overview of recent transfers and notifications.

- **Main Menu:** Access options such as "Send File", "Transfer History", "Settings", and "Support".

- **Search Bar:** Search for files or contacts.

**4. File Transfer**

**Sending Files:**

- **Step 1:** Click on "Send File" in the main menu.

- **Step 2:** Select the files you want to send from your device.

- **Step 3:** Enter the recipient's email address, sender's email, message.

- **Step 4:** Choose security settings, such as encryption or password protection, the expiration time of the link.

- **Step 5:** Click "Download" to initiate the transfer.

**Receiving Files:**

- **Step 1:** You will receive an email notification when you receive a file.

- **Step 2:** Click the link in the email to access the file via Transfile.

- **Step 3:** Download the file to your device.

**5. Managing Security Settings**

Transfile offers several security options to protect your transfers:

- **File Encryption:** Enable encryption to ensure that only you and the recipient can read the files.

- **Password Protection:** Add a password to files for additional security.

- **Two-Factor Authentication (2FA):** Enable 2FA to secure access to your account.

**6. Frequently Asked Questions (FAQ)**

- **Q: How do I recover a forgotten password?**

- **A:** Click "Forgot Password" on the login page and follow the instructions to reset your password.

- **Q: Are my files stored on your servers?**

- **A:** No, Transfile does not store your files after the transfer.

- **Q: What if I encounter a technical problem?**

- **A:** See the "Technical Support" section below.

**7. Technical Support**

For any further assistance, please contact our support team:

- **Email:** support@transfile.pro

- **Phone:**00226 78 02 42 07

- **Live Chat:** Available 24/7 via our website.

**Transfile Premium Subscription Pricing Plan**

**Introduction**

Transfile offers multiple tiers of premium subscriptions to meet the varying needs of our users, whether they are individuals or businesses. Our plans are designed to provide flexibility, security, and added value.

**1. Basic Subscription**

- **Price:** €5/month or €50/year

- **Features:**

- Unlimited transfers up to 5GB per file

- Standard file encryption

- Email customer support

- 30-day transfer history

- **Best for:** Individual users with light file transfer needs.

**2. Professional Plan**

- **Price:** €15/month or €150/year

- **Features:**

- Unlimited transfers up to 10GB per file

- Advanced file encryption

- Password protection for files

- Two-factor authentication (2FA)

- Priority customer support via email and chat

- 90-day transfer history

- **Best for:** Freelancers and small businesses requiring secure file transfers.

**3. Enterprise Subscription**

- **Price:** 30€/month or 300€/year

- **Features:**

- Unlimited transfers up to 50GB per file

- Advanced encryption and security policy customization options

- Multi-user access with role management

- Integration with third-party services (e.g. Dropbox, Google Drive)

- Dedicated customer support with 24/7 phone assistance

- Unlimited transfer history

- Analytics dashboard for transfer tracking

- **Ideal for:** Medium and large businesses with high security and file management requirements.

**4. Custom Subscription**

- **Price:** Upon request

- **Features:**

- Custom solutions tailored to specific business needs

- Adjustable transfer capacity and features

- Dedicated customer support and personalized account management

- Custom integrations with internal systems

- **Ideal for:** Large businesses requiring a fully customized file transfer solution.

**Payment Options**

- All subscriptions can be paid monthly or annually. Annual payments are discounted by two months free.

- Accepted payment methods include: credit card, PayPal, and bank transfer for Enterprise or Custom subscriptions.

**Trial Period and Refund Policy**

- **Free Trial:** 14-day free trial for all new users, with no obligation to purchase.

- **Refund:** 30-day money back guarantee for annual subscriptions if the service does not meet your expectations.

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